Limited Installation Services Warranty
Empire Solar Solutions Inc. ("Empire Solar") warrants the installation services of Empire Solar related to the system owner’s photovoltaic modules and inverters (collectively, the “solar system”) to be free from defects in the installation services under normal application, use, and service conditions for a period of ten (10) years from the first date of the original installation services. If a solar system malfunctions or becomes inoperable due to defective or improper installation services of Empire Solar during the ten year period of this warranty, Empire Solar will provide the service to determine the cause of the defect and resolve the defect through re-performance of the defective or improper installation services or replacement of a component, as, and to the extent, covered by the manufacturer’s warranty. This limited warranty, shall transfer from the original buyer/end user to subsequent buyers/end users for the remainder of the warranty term provided the solar system is not moved or relocated from its originally installed location.
If, in Empire Solar’s sole judgment, a solar system has been subject to misuse, neglect or accident or has been damaged through abuse, alteration, failure to follow Empire Solar’s or the manufacturers’ operation or maintenance instructions, or repaired by anyone other than Empire Solar and its authorized dealers/installers, this warranty will not be applicable. This warranty will also not cover damage due to acts of God, power failures, lightning, fire, flood, severe weather, hailstorms, insect and pest infestation, and other events reasonably beyond Empire Solar’s control. Warranty coverage does not include any transportation costs for return of components or for reshipment of any repaired or replaced components.
Limitations of Warranty and Liability
Empire Solar makes no warranties whatsoever regarding the component parts of the solar system. However, Empire Solar does, for solar system components purchased through Empire Solar, hereby assign and pass through to the system owner all manufacturers’ warranties for the component parts of the solar system, to the greatest extent such warranties are assignable. Damage to persons or property or other loss or injury resulting from defects in the solar system or use thereof shall not be the responsibility of Empire Solar. Empire Solar will not under any circumstances be liable for any indirect, special, incidental or consequential damages of any nature, whether based on contract, tort or other legal theory including, without limitation, business interruption costs, removal and/or reinstallation costs, re-procurement costs, loss of profit or revenue, loss of data, promotional or manufacturing expenses, overhead charges, injury to business reputation or loss of customers, even if Empire Solar has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In all cases, Empire Solar’s total liability will be limited to the price of services performed by Empire Solar. NO IMPLIED STATUTORY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY TO EMPIRE SOLAR’S INSTALLATION SERVICES.
Warranty Claim Procedure
Claims under this warranty will be considered if submitted by registered or certified mail to Empire Solar Warranty Claims Department, 12150 Bloomfield Ave, Suite A, Santa Fe Springs, CA 90670 within 60 days following the discovery of any defect covered by this warranty, with specific details in writing, and provided Empire Solar or its agents are permitted a commercially reasonable opportunity to examine and analyze the workmanship claimed to be defective. An authorized representative of Empire Solar must approve any claim in writing. THIS WARRANTY, WHICH IS LIMITED AS INDICATED ABOVE, PROVIDES SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.
Empire Solar Solutions Inc.
12150 Bloomfield Ave, Suite A
Santa Fe Springs, CA 90670
Phone: + 1-888-588-2390